Privacy Policy

Explore Sekoon’s Commitment to Privacy and User Trust

Privacy Policy

Effective Date: 31-05-2025
Last Updated: 31-05-2025

At Sekoon, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform. Sekoon is operated by Sekoon LTD, based in Cambridge, United Kingdom.

For any questions about this policy or your personal data, please get in touch with us at support@sekoon.com.

1. Who We Are

Sekoon is a mentorship platform designed to support personal and professional growth. As the controller of your personal data under applicable data protection laws (including the UK General Data Protection Regulation – UK GDPR and the EU GDPR, where applicable), we are responsible for how your information is used.

2. What Data We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

  • Name, email address, and profile information
  • Account credentials (encrypted)
  • Mentor/mentee preferences
  • Messages and content shared within the app
  • Payment or billing information (processed securely via third-party processors)

b) Information We Collect Automatically

  • Device and browser information
  • IP address
  • Log data (pages viewed, time spent, clicks)
  • Cookies and similar tracking technologies

3. How We Use Your Data

We use your data for the following purposes:

  • To provide and maintain the Sekoon platform
  • To personalize mentor/mentee matching
  • To communicate with you (including updates, support, and promotions)
  • To improve our services and user experience
  • To comply with legal obligations

We will never sell your personal data.

4. Legal Bases for Processing

Under GDPR, we process your personal data based on:

  • Consent (e.g. newsletter signups)
  • Performance of a contract (providing access to the app)
  • Legal obligation (e.g. fraud prevention, accounting)
  • Legitimate interest (improving our platform and user safety)

5. How We Share Your Data

We may share your data with:

  • Service providers (e.g. hosting, analytics, payment processors) under strict confidentiality agreements
  • Legal authorities if required by law
  • Other users (e.g. mentors or mentees you connect with)

We do not sell or rent your personal data.

6. International Transfers

We may store and process your data outside the UK or EEA. When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or agreements with service providers that meet GDPR standards.

7. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption in transit and at rest
  • Secure access controls
  • Regular security assessments and monitoring

8. Your Rights (under GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your data (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability (receive your data in a usable format)

To exercise any of these rights, contact us at support@sekoon.com.

9. Data Retention

We retain your personal data only as long as necessary:

  • For the purposes stated in this policy
  • To comply with legal obligations
  • To resolve disputes and enforce agreements

Inactive accounts may be deleted after [e.g. 24 months].

10. Cookies and Tracking

Sekoon uses cookies to improve functionality and analyze usage. You can control cookies through your browser settings or by adjusting your preferences in our app settings.

Learn more in our [Cookie Policy] (to be provided separately if needed).

11. Children’s Privacy

Sekoon is not intended for children under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will notify you through the app or via email. The date of the latest revision will always be posted at the top.

13. Contact Us

If you have any questions about this policy or how we use your data, contact us at:

Sekoon
Cambridge, United Kingdom
📧 support@sekoon.com